Thames Valley: Epoq IT helps local SMEs to streamline tech support

The UK’s six million SMEs may be very different in make-up, but they all have one thing in common: IT problems often interfere with good customer service. In fact, small businesses lose more than 50 trading hours each year trying to fix technical gremlins.

To help start-up and scale-up businesses spend less time on technology glitches, Epoq IT has launched a new range of SME tech support services.

Free resources include an online guide to outsourcing your IT, packed with useful information for SMEs. The guide – available on Epoq IT’s website – covers:

• How outsourcing can take away technical headaches
• Why it’s better on budget to outsource than rely on in-house staff
• How to improve speed, scale and security by turning to a tech expert
• Why the right partner will create SMEs an IT strategy for now AND the future

Epoq IT is also offering SMEs a free Microsoft 365 audit, to identify and mitigate current security risks.

These helpful resources have been created to support Epoq IT’s new SME IT bundles, which bring critical business IT services into a cost-effective combined package with key applications such as Microsoft 365. There are three bundles available, suitable for start-ups with a small team, up to scaling companies with 300 people:

BUSINESS BASICS – includes email and cloud services, and IT support.

STANDARD SERVICES – all the business basics plus data security, encryption and compliance services.

PREMIUM SERVICES PACK – standard services, plus security, monitoring, IT analytics and tactical technology advice.

Epoq IT will also take care of the switching process, offering a 90-day ‘switch back guarantee’ in the unlikely event that SME owners want to return to their old provider.

Visit the Epoq IT website to find out more.

View our SME IT support packages in full

Plus, to get our relationship off to a flying start, we offer all SMEs:

• Free Microsoft 365 security check – to identify current risks and build a security action plan – start your free 365 check
• 90-day switch back guarantee – in the unlikely event that you’re not completely happy with your package, you can switch back to your old IT provider free of charge in the first 90 days.

COMING SOON: free IT health check – benchmark the health of your business IT and find the right support package.

GET IN TOUCH to build an IT partnership.