Global cloud contact centre and customer experience technology provider, Content Guru, announced that its storm cloud communications solution has been verified as Citrix Ready.
The Citrix Ready program helps customers identify third-party solutions that are recommended to enhance Citrix digital workspace solutions. storm® completed a rigorous verification process to ensure compatibility with Citrix, providing confidence in joint solution compatibility.
The Citrix Ready program makes it easy for customers to identify complementary products and solutions that can enhance Citrix environments. Customers can be confident that storm has successfully passed a series of tests established by Citrix, and can be trusted to work effectively with Citrix to enable your contact centre agents to deliver an excellent customer experience, wherever they are based.
Content Guru’s award-winning storm cloud communications solution is used by large organisations across the world to enhance customer experience through omni-channel contact handling and intelligent automation. storm is device-agnostic, meaning users can log in from any device, and making it the solution of choice for any organisation looking to effectively set up and manage a remote contact centre.
“As a member of the Citrix Ready program, we are able to offer customers intelligent solutions that combine storm with Citrix,” said Jay Choudry, solutions director at Content Guru. “The offering clearly demonstrates our plans to work closely with trusted partners, through the Citrix Ready partner ecosystem, in order to provide the highest quality experience for our customers.”